Castella 2018 Frequently Asked Questions

Q: What Are The Age Requirements To Enter The Event?

A: You MUST be 21 Years Of Age Or Older At Time of Entry.

Q: What Are The ID Requirements To Enter The Event?

A: You Must Have A VALID Government Issued Photo ID & Be 21 Yrs Old To Enter The Event.

Q: What Are My Transportation Options For Arriving To And Departing From The Event?

A: We Have A Separate Gate Solely Designated For Drop Off Guests Arriving Via; Taxi’s, Shuttles, Limos, Carpoolers, Buses, Lyft(ers), Uber(ers), Etc.

AWe Have Also Paired Up With Local Hotels (Hotel Packages) And They Offer Discounted Room Rates As Well As Complimentary Shuttle Service To And From The Event.

Transportation & Lodging Options Link Will Be Here Soon!

Note: If Possible, We Strongly Suggest Utilizing Drop Off Transportation Options For A Safe & Enjoyable Event. The Drop Off Entrance Puts You Right Inside The Party Much Quicker Than The Parking Lot Gate.

Q: What Items Are NOT Allowed Into To The Event?

A: We Do NOT Allow Any Weapons Or Weapon Like Devices Such As Pepper Spray, Knives Or Pellet Guns.

A: Umbrellas Will Not Be Allowed Into The Event.

Q: What Is The Dress Code For The Event?

A: No Plain White T-Shirts, No Athletic Wear, No Hats, No Baggy Clothing, No Hoodies Of Any Kind, And No Bad Attitudes!

A: Costumes Are Highly Encouraged, But Not Required.

Note: If Possible, We Strongly Suggest Dressing Up For This Event And Have Pulled Together Many Ideas & Options For Both The Fellas And The Ladies...

Click Here To See Costume & Outfit Ideas

A: If Your Costume Uses A Prop Weapon (Ex. Sword/Gun) The Prop Must Clearly Be A PROP And It MUST Be Plastic.

Q: What's The Refund Policy?

A: NO Refunds NO Exceptions. All Sales Are Final.

Q: What If I Need Help To Purchase A Ticket Online?

A: Please Call Our Finance Office Directly At (336) 889-1461 Or Email: Billing@Castlemcculloch.Com & We Will Assist With Your Online Purchase.

Important Facts To Remember About
Castella 2018 - The Enchanted Music Fest:

You Must Be 21 Or Older To Enter The Event!

You Must Have A Valid ID The Enter The Event!

All Purchases At The Event Are CASH ONLY(ATM's Onsite)

Costumes Are Not Required But Highly Encouraged!

Click Here To Learn More About Castella 2018 Ticket Types